Cookie e policy

COOKIE POLICY

Extended Information Notice on the Use of Cookies and Other Tracking Technologies

1. Introduction

This Cookie Policy describes the use of cookies and other tracking technologies by the website www.infinito-italian-atelier.com, explains the purposes for which such technologies are used and informs users about how they may give, refuse or withdraw their consent.

This notice applies to the Infinito Italian Bath Atelier website and to its related pages, features, forms, multimedia content and digital services.

The website uses technical cookies that are necessary for its operation and may also use, subject to obtaining consent where required, cookies and similar technologies intended for traffic measurement, experience personalisation, advertising, remarketing, the display of external content and integration with third-party platforms.

Cookies and other non-essential tracking technologies are activated only after obtaining free, specific, informed and unambiguous consent, where such consent is required by applicable law.

Users may refuse or withdraw consent easily through the preference management panel available on the website.


2. Data Controller

The Data Controller is:

LA COLLINA S.R.L.
Registered office: Via Alcide De Gasperi no. 21 – Rimini, Italy
Tax Code and VAT Number: 03373690407
Email: info@hidrospacegroup.com

Infinito Italian Bath Atelier is a trademark used by La Collina S.r.l. for the presentation and marketing of products.

The management of the website and the processing of personal data connected with its operation are carried out by La Collina S.r.l.

For any request concerning the use of cookies, other tracking technologies or the processing of personal data, users may contact the Data Controller at the email address stated above.


3. What Cookies Are

Cookies are small text files that websites visited by users transmit to their devices, such as computers, smartphones or tablets, where they are stored and subsequently sent back to the same websites during later visits.

Cookies may, by way of example:

  • enable the correct operation of the website;

  • keep a session active;

  • remember the selected language;

  • store user preferences;

  • manage the shopping cart and purchasing process;

  • ensure website security;

  • prevent fraud and misuse;

  • analyse traffic and page usage;

  • measure the performance of advertising campaigns;

  • display more relevant content and commercial communications;

  • integrate videos, maps, social networks and external services.

In addition to cookies, the website may use similar technologies, such as pixels, tags, identifiers, local storage, session storage, SDKs, web beacons and server-to-server communication systems.

In this notice, unless otherwise specified, the term “cookies” is also used to refer to other tracking technologies serving similar purposes.


4. First-Party and Third-Party Cookies

Cookies may be divided into:

First-party cookies

These are installed and managed directly by the domain www.infinito-italian-atelier.com or by the party managing the website.

They may be used, for example, to:

  • enable browsing;

  • keep the session active;

  • manage the shopping cart;

  • remember the selected language;

  • store cookie preferences;

  • ensure security;

  • manage forms and quotation requests.

Third-party cookies

These are installed or managed by parties other than the Data Controller through services integrated into the website.

They may be used, for example, by:

  • Google;

  • Meta;

  • YouTube;

  • PayPal;

  • Cloudflare;

  • social media platforms;

  • payment systems;

  • map providers;

  • anti-spam services;

  • analytics, marketing and remarketing tools.

Third parties may process the data collected through their tools in accordance with their own privacy policies and terms of service.


5. Session Cookies and Persistent Cookies

Depending on their duration, cookies may be:

Session cookies

These are automatically deleted when the user closes the browser or ends the session.

They are normally used to:

  • maintain browsing continuity;

  • manage temporary authentication;

  • retain the contents of the shopping cart;

  • ensure continuity during the purchasing process;

  • protect the website from abnormal requests.

Persistent cookies

These remain stored on the user’s device for a specified period or until manually deleted.

They may be used to:

  • remember the selected language;

  • retain preferences;

  • recognise subsequent visits;

  • measure website usage over time;

  • attribute advertising conversions;

  • manage remarketing activities.

The actual duration of individual cookies may vary depending on the service used, its configuration and updates made by the provider.


CATEGORIES OF COOKIES USED

6. Technical and Strictly Necessary Cookies

Technical cookies are necessary for the operation of the website and to allow users to use the requested features.

They may be installed without user consent, within the limits permitted by applicable law, without prejudice to the obligation to provide adequate information.

These cookies may be used to:

  • load website pages;

  • manage the browsing session;

  • retain the contents of the shopping cart;

  • complete a purchasing process;

  • store the selected language;

  • remember essential preferences;

  • distribute traffic correctly among servers;

  • prevent fraudulent access;

  • protect forms;

  • detect technical errors;

  • ensure network security;

  • store choices expressed through the cookie banner;

  • prevent the banner from being displayed again without justification;

  • ensure the stability and continuity of the service.

Refusing or disabling strictly necessary cookies may prevent the website or some of its features from functioning correctly.


7. Preference Cookies

These cookies allow the website to remember choices made by the user, such as:

  • browsing language;

  • selected country or market;

  • display preferences;

  • applied filters;

  • currency;

  • shopping cart contents;

  • privacy settings;

  • cookie categories accepted or refused.

Where such cookies are essential to provide a function requested by the user, they may be regarded as technical cookies.

Where, however, they are used for additional and non-essential personalisation, they will only be activated after consent has been obtained, where required.


8. Consent Management Platform

The website uses or may use a consent management platform, also known as a Consent Management Platform or CMP.

The CMP allows the website to:

  • display the banner upon first access;

  • distinguish between different cookie categories;

  • collect user choices;

  • record proof of consent;

  • store refusals;

  • allow subsequent changes to preferences;

  • block non-essential tools in advance;

  • update consent when new services or purposes are introduced.

Cookies used by the CMP are normally considered necessary because they are used to store and respect the choices expressed by the user.

Users may reopen the preference panel through the “Cookie Settings”, “Manage Preferences” link or command, or through any equivalent function made available on the website.


9. Statistical and Analytical Cookies

The website uses or may use analytics tools to collect statistical information about how pages are used.

Such tools may collect information relating to:

  • pages visited;

  • duration of the visit;

  • browsing path;

  • device used;

  • operating system;

  • browser;

  • approximate geographical area;

  • traffic source;

  • interactions with buttons and forms;

  • products viewed;

  • browsing errors;

  • events and conversions;

  • campaigns that generated a visit or request.

Where analytics tools do not meet the requirements necessary to be treated as technical cookies, they are activated only after the user has given consent.


10. Google Analytics 4

The website uses or may use Google Analytics 4, an analytics service provided by Google.

Google Analytics may be used to:

  • measure the number of visits;

  • understand how users use the website;

  • identify the most frequently viewed pages;

  • analyse browsing paths;

  • detect events such as page views, clicks, form submissions and purchases;

  • assess technical performance;

  • attribute visits and conversions to their respective sources;

  • generate statistical reports;

  • improve the website and commercial offering.

Depending on its configuration and the user’s choices, Google Analytics may use cookies or other identifiers.

The website may use Google Consent Mode, through which Google tags adapt their behaviour to the preferences expressed by the user.

Google Consent Mode interacts with the consent management system but does not replace the banner or the platform used to collect user choices.

Consent relating to Google tools may include separate categories, such as:

  • storage for statistical purposes;

  • storage for advertising purposes;

  • sending user data for advertising purposes;

  • advertising personalisation.

Google Analytics will be configured consistently with the preferences expressed in the cookie panel.


11. Google Tag Manager

The website uses or may use Google Tag Manager, a tool that allows tags, scripts and measurement tools to be managed centrally.

Google Tag Manager may be used to activate and control services such as:

  • Google Analytics;

  • Google Ads;

  • conversion tracking;

  • Meta Pixel;

  • remarketing platforms;

  • analytics tools;

  • technical features.

Google Tag Manager will not be used to circumvent preferences expressed by the user.

Non-essential tags managed through this platform will only be activated where the required consent has been obtained.


12. Advertising and Marketing Cookies

Advertising and marketing cookies may be used to:

  • measure campaign effectiveness;

  • attribute a request or purchase to an advertisement;

  • prevent excessive repetition of advertisements;

  • create audience segments;

  • display relevant advertisements;

  • carry out remarketing activities;

  • understand which products are of greatest interest to users;

  • optimise advertising expenditure;

  • connect activity on the website with campaigns managed on external platforms.

These cookies and tools are activated only after consent has been obtained, where required.

Refusal of advertising cookies generally does not prevent advertisements from being displayed, but may make them less relevant to the user’s interests.


13. Google Ads

The website uses or may use Google Ads advertising services.

Google Ads may be used to:

  • measure conversions;

  • determine whether an advertisement generated a visit;

  • attribute quotation requests, contacts or purchases;

  • create remarketing lists;

  • display advertisements to users who have already visited the website;

  • measure campaign performance;

  • optimise advertising bids;

  • understand the path between an advertisement and a conversion.

Subject to obtaining the required consent, the website may use:

  • Google Ads conversion tags;

  • Google Ads remarketing;

  • audience segments;

  • enhanced conversions;

  • links between Google Analytics and Google Ads;

  • Google Consent Mode.


14. Google Merchant Center and Google Shopping

The website uses or may use Google Merchant Center and services connected with Google Shopping.

These tools may be used to:

  • publish products on Google services;

  • connect the website catalogue to advertising campaigns;

  • measure clicks, interactions and purchases;

  • assess product performance;

  • carry out remarketing;

  • attribute conversions;

  • create personalised commercial campaigns.

Google Merchant Center does not necessarily, by itself, require cookies to be installed on the user’s device.

However, functions connected with Google Ads, Google Analytics, remarketing or conversion measurement may use cookies or tracking tools and will be managed according to the preferences expressed by the user.


15. Meta Pixel

The website uses or may use the Meta Pixel, a tool provided by Meta and connected, among others, with Facebook and Instagram.

The Meta Pixel may be used to:

  • measure visits originating from Facebook or Instagram;

  • attribute contacts, quotation requests or purchases to Meta campaigns;

  • measure website events;

  • create custom audiences;

  • carry out remarketing;

  • identify users with characteristics similar to those who have already interacted with the website;

  • optimise the delivery of advertisements;

  • analyse campaign performance;

  • avoid excessive repetition of advertisements.

Where required, the Meta Pixel will only be activated after the user has consented to the marketing or profiling category.


16. Meta Conversions API

The website uses or may use the Meta Conversions API, which allows certain events to be transmitted to Meta through a direct connection between the Data Controller’s systems and Meta’s systems.

The Meta Conversions API may be used to:

  • measure conversions;

  • improve campaign attribution;

  • send events relating to contacts, purchases or requests;

  • optimise advertising;

  • compare browser events with server events;

  • reduce duplication;

  • improve the reliability of measurement.

The use of server-to-server technologies does not exclude the application of data protection and consent rules.

Events will be transmitted only where there is an appropriate legal basis and in accordance with the preferences expressed by the user.


17. YouTube

The website uses or may use embedded videos or links to content hosted on YouTube.

YouTube may process information relating to:

  • video viewing;

  • IP address;

  • device;

  • browser;

  • interactions with the content;

  • any active Google account;

  • preferences and interests;

  • activity carried out on other Google services.

Where technically possible, videos will be integrated using privacy-friendly methods and will not be loaded before consent where loading would result in the activation of non-essential cookies or tools.

In the absence of consent, the website may display:

  • a preview image;

  • a placeholder;

  • a message requesting acceptance;

  • an external link to the content.


18. Google Maps

The website uses or may use Google Maps to display maps, locations, routes or points of interest.

Loading a map may result in the transmission to Google of information such as:

  • IP address;

  • device data;

  • approximate location;

  • interactions with the map;

  • any active Google account;

  • preferences stored by the browser.

Maps involving the use of non-essential tools will only be loaded after the user has given consent.

In the absence of consent, the website may display a placeholder or an external link.


19. PayPal

The website uses or may use PayPal to enable payments or display buttons and features connected with the service.

PayPal may use cookies and similar technologies to:

  • process payments;

  • authenticate users;

  • prevent fraud;

  • verify transaction security;

  • store preferences;

  • analyse use of the service;

  • comply with legal obligations;

  • display personalised features.

Cookies strictly necessary for the security and execution of a payment requested by the user may be used within the limits permitted by law.

Any additional cookies used for analytics, personalisation or marketing will be managed in accordance with the preferences expressed by the user.

Use of PayPal is also subject to the terms and policies prepared by the relevant provider.


20. Other Payment Systems

The website may integrate additional payment systems, card processors, banks or financial service providers.

Such parties may use cookies or similar technologies to:

  • authenticate payments;

  • prevent fraud;

  • apply security systems;

  • manage 3D Secure procedures;

  • remember preferences;

  • comply with accounting, tax and regulatory obligations;

  • process the requested transaction.

The identity of the provider actually used will be indicated during the payment process or in the relevant terms.


21. Cloudflare and Security Services

The website uses or may use services provided by Cloudflare or by other infrastructure, content delivery and security providers.

These services may be used to:

  • distribute content;

  • accelerate page loading;

  • protect the website from attacks;

  • prevent automated access;

  • identify abnormal traffic;

  • ensure service continuity;

  • manage files, images and videos;

  • balance server load;

  • apply anti-fraud measures.

Related cookies may be considered necessary where they are used exclusively to ensure the security, availability and integrity of the website.


22. reCAPTCHA and Anti-Spam Tools

The website uses or may use Google reCAPTCHA or equivalent services to protect forms and features from spam, bots, abuse and automated access.

Such tools may analyse:

  • IP address;

  • mouse movements;

  • completion times;

  • browser characteristics;

  • device;

  • browsing behaviour;

  • interactions with the page;

  • any active Google account.

Where an anti-spam service uses tracking tools that are not strictly necessary, it will be activated in accordance with the user’s preferences.

Where available, the website may adopt less intrusive anti-spam solutions or configurations designed to reduce data collection.


23. Contact and Quotation Request Forms

The website provides or may provide forms to:

  • request information;

  • request quotations;

  • submit questions;

  • request assistance;

  • book a contact;

  • transmit data relating to an order;

  • subscribe to commercial communications.

Technical cookies connected with the correct operation of the form, security and submission of the request may be used without consent where strictly necessary.

Any measurement, profiling or marketing tools connected with submission of the form will only be activated after consent has been obtained, where required.

Voluntary submission of a form involves the processing of the data entered by the user in accordance with the separate Privacy Policy.


24. Chat, Messaging and Assistance

The website uses or may use chat, customer assistance, instant messaging tools or links to services such as WhatsApp, Messenger or equivalent platforms.

These services may use cookies or similar technologies to:

  • start a conversation;

  • maintain the session;

  • recognise the user;

  • manage requests;

  • measure interactions;

  • connect the contact to a campaign;

  • personalise the service.

Where the chat or external service involves the activation of non-essential tools, it will only be loaded after the user has given consent or performed a clearly informed voluntary action.


25. Social Networks and Sharing Buttons

The website uses or may use links, buttons, widgets or content relating to:

  • Facebook;

  • Instagram;

  • Pinterest;

  • LinkedIn;

  • YouTube;

  • X;

  • TikTok;

  • other social networks that may be used by the Data Controller.

A simple external link does not necessarily result in cookies being installed.

Direct integration of social widgets or content may, however, allow the relevant platform to collect information about the user, even where the user does not interact with the content.

Social widgets that use non-essential tracking tools will only be loaded after the user has given consent.


26. Pinterest

The website uses or may use tools made available by Pinterest, such as buttons, advertising tags, embedded content or measurement tools.

These tools may be used to:

  • share images and products;

  • measure visits and conversions;

  • create audiences;

  • carry out remarketing;

  • display personalised advertisements;

  • analyse campaign performance.

Pinterest marketing tools will only be activated after the user has given consent, where required.


27. LinkedIn

The website uses or may use tools made available by LinkedIn, such as links, widgets, embedded content or the Insight Tag.

These tools may be used to:

  • measure visits;

  • analyse conversions;

  • create audience segments;

  • carry out remarketing;

  • attribute requests or contacts to campaigns;

  • display professional content.

LinkedIn analytics or marketing tools will only be activated after the user has given consent, where required.


28. TikTok and Other Advertising Platforms

The website may use tools made available by TikTok or other advertising platforms.

Such tools may be used to:

  • measure campaign performance;

  • attribute conversions;

  • carry out remarketing;

  • create custom audiences;

  • optimise advertisements;

  • analyse user interaction with the website.

Any activation will take place exclusively in accordance with the preferences expressed by the user and the requirements of applicable law.


29. Profiling and Remarketing

Within the limits permitted by law, the website may combine information relating to browsing activity in order to understand user interests and display relevant advertising messages.

Profiling may be based, for example, on:

  • products viewed;

  • categories consulted;

  • pages visited;

  • interactions with the website;

  • origin from a campaign;

  • previous purchases or requests;

  • time spent on certain pages;

  • devices and browsers used.

These activities will only be carried out after consent has been obtained, where required.

Failure to provide consent will not prevent users from browsing the website or purchasing products, except for features that technically depend on the refused service.


FUTURE SERVICES AND TOOL UPDATES

30. Services Not Yet Active

Some of the services described in this Cookie Policy may not be active at the time the website is visited.

This notice has also been prepared in relation to tools that may be implemented progressively for:

  • analytics;

  • advertising;

  • remarketing;

  • payments;

  • security;

  • content display;

  • assistance;

  • integration with social networks;

  • campaign management;

  • improvement of the user experience.

The mere reference to a service in this notice does not necessarily mean that it is already active, that it is loaded during every visit or that it collects data without the relevant consent.

Non-essential cookies and tools will only be used when:

  • the service has actually been installed;

  • the relevant tool is active on the page visited;

  • the user has provided the required consent;

  • the conditions laid down by applicable law have been met.


31. Updated List of Cookies

The specific and updated list of cookies detected on the website, including, where available:

  • name;

  • provider;

  • domain;

  • purpose;

  • category;

  • duration;

  • first-party or third-party status;

may be viewed in the “Cookie Settings” panel or in the table generated by the consent management platform.

This list may change over time as a result of:

  • technical updates;

  • replacement of providers;

  • introduction of new features;

  • changes to cookie duration;

  • updates made by third parties;

  • activation or deactivation of specific services.

Where there is a discrepancy between a static list and the list dynamically detected by the consent management platform, the updated list displayed in the panel will prevail as regards the cookies actually detected, without prejudice to the information provided in this notice.


CONSENT MANAGEMENT

32. Cookie Banner

Upon first access, the website displays a banner allowing the user to:

  • accept all cookies;

  • refuse non-essential cookies;

  • choose individual categories;

  • consult this Cookie Policy;

  • continue using technical cookies only;

  • subsequently change their preferences.

Closing the banner or simply continuing to browse will not be treated as consent where the law requires a positive indication of the user’s wishes.

The controls for acceptance and refusal will be presented clearly and without deceptive design solutions.


33. Granular Consent

Users may express separate choices for categories such as:

  • necessary;

  • preferences;

  • statistics;

  • experience and external content;

  • marketing;

  • profiling.

Necessary cookies will remain active where essential for the operation of the website.

Other categories will remain disabled until the user has given consent, where required.


34. Withdrawal or Modification of Consent

Users may change or withdraw consent at any time through:

  • the “Cookie Settings” link;

  • the “Manage Preferences” button;

  • any dedicated icon available on the website;

  • deletion of cookies through browser settings;

  • device settings;

  • tools made available by individual platforms.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

After withdrawal, the relevant tools will no longer be activated during subsequent visits, except for those that are strictly necessary.

Some cookies already stored on the device may need to be deleted manually through browser settings.


35. Duration of the User’s Choice

The preference expressed by the user is stored for a period consistent with applicable law and the configuration of the consent management platform.

The banner may be displayed again where:

  • the choice has expired;

  • new purposes are introduced;

  • new categories of third parties are added;

  • the configuration changes significantly;

  • the previous choice cannot be demonstrated;

  • the user deletes cookies;

  • the law requires new consent.

The banner will not be displayed again unjustifiably frequently following a refusal, unless there is a valid reason to obtain the user’s choice again.


36. Failure to Give Consent

Failure to consent to non-essential cookies does not prevent access to the essential features of the website.

However, refusal may result in:

  • embedded videos being unavailable;

  • maps not being displayed;

  • inability to use certain social widgets;

  • reduced personalisation;

  • inability to measure certain interactions correctly;

  • less relevant advertising;

  • unavailability of certain external features.

The website does not make general access to content conditional on acceptance of marketing cookies, except for any independent services for which the processing is strictly necessary and lawful.


MANAGEMENT THROUGH THE BROWSER

37. Browser Settings

Users may configure their browser to:

  • accept all cookies;

  • refuse all cookies;

  • block third-party cookies only;

  • receive a warning before installation;

  • delete cookies when the browser is closed;

  • delete individual cookies;

  • prevent cross-site tracking.

General disabling of cookies may affect:

  • the shopping cart;

  • the session;

  • the selected language;

  • payment;

  • security;

  • storage of preferences;

  • other essential features.

The specific procedure depends on the browser used.

Users may consult the help section of their browser to identify the relevant settings.


38. Private Browsing and Data Deletion

Users may use private or incognito browsing mode.

This mode normally limits the storage of cookies after the session ends, but does not guarantee anonymity and does not necessarily prevent data from being transmitted to websites or service providers.

Users may also delete:

  • cookies;

  • browsing history;

  • cache;

  • website data;

  • local storage;

  • permissions granted.

Deleting cookies may result in the loss of previously saved preferences and the cookie banner being displayed again.


PERSONAL DATA AND TRANSFERS

39. Data Processed through Cookies and Similar Technologies

Depending on the service used, the following data may be processed:

  • IP address;

  • online identifiers;

  • device identifiers;

  • browser;

  • operating system;

  • language;

  • date and time of the visit;

  • pages viewed;

  • interactions;

  • traffic source;

  • conversion events;

  • products viewed;

  • purchases or requests;

  • approximate location;

  • preferences;

  • consent data;

  • technical information;

  • data voluntarily submitted through forms.

The actual categories of data processed depend on the tool used and the preferences expressed by the user.


40. Legal Basis

Processing carried out through technical cookies and strictly necessary tools is based, depending on the circumstances, on:

  • the need to provide a service requested by the user;

  • the performance of pre-contractual or contractual measures;

  • compliance with legal obligations;

  • the legitimate interest in security, fraud prevention and proper management of the website.

Processing carried out through analytics cookies that cannot be treated as technical cookies, marketing cookies, profiling, remarketing and external content is based on user consent, where required.


41. Recipients of the Data

Data collected through cookies or similar tools may be disclosed or made accessible to:

  • authorised personnel of the Data Controller;

  • technical providers;

  • hosting providers;

  • cloud service providers;

  • analytics platforms;

  • advertising platforms;

  • payment systems;

  • customer assistance providers;

  • consultants;

  • security providers;

  • public authorities, where required by law.

Depending on the circumstances, providers may act as processors, independent controllers or authorised parties.


42. Transfers outside the European Economic Area

Some providers, particularly major technology platforms, may process data in countries outside the European Economic Area.

In such cases, the transfer will be carried out on the basis of mechanisms provided for under applicable law, such as:

  • adequacy decisions;

  • standard contractual clauses;

  • supplementary measures;

  • other legally recognised mechanisms.

For further information regarding transfers carried out by each provider, users are invited to consult the relevant privacy policies.


43. Rights of Data Subjects

Where provided for by applicable law, users may exercise rights relating to their personal data, including:

  • access;

  • rectification;

  • erasure;

  • restriction;

  • objection;

  • portability;

  • withdrawal of consent;

  • complaint to the supervisory authority.

Requests may be sent to:

info@hidrospacegroup.com

Consent relating to cookies may also be withdrawn directly through the preference panel.


44. Relationship with the Privacy Policy

This Cookie Policy should be read together with the separate Privacy Policy of the website.

The Cookie Policy specifically governs the use of cookies and other tracking technologies.

The Privacy Policy more broadly describes the processing activities carried out by the Data Controller, including those relating to:

  • customers;

  • quotation requests;

  • orders;

  • payments;

  • invoicing;

  • assistance;

  • direct marketing;

  • exercise of rights;

  • legal obligations.


UPDATES TO THE COOKIE POLICY

45. Changes to This Notice

La Collina S.r.l. reserves the right to amend or update this Cookie Policy at any time, particularly where:

  • new services are introduced;

  • existing services are removed;

  • cookie configuration changes;

  • regulatory updates occur;

  • processing purposes are changed;

  • providers change;

  • new measurement or marketing tools are introduced.

Changes will be published on the website.

Where changes concern new purposes or require fresh consent, the website may display the banner again or ask users to update their preferences.


46. Version and Update Date

This Cookie Policy was last updated on:

4 July 2026

The Data Controller may update this date whenever substantial changes are made to this notice or to the tools actually used by the website.

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